Privacy Policy

Last updated on March 19th, 2024

Information We Collect

We collect and process the following types of information:

1. Personal Information

When you register or use our services, we may collect:

• Contact Information: Name, email address, phone number
• Account Credentials: Username, password, security questions
• Payment Information: Billing address, payment method details (processed securely through our payment partners)
• Travel Information: Itinerary details, passport information (if required)

2. Usage Data

We automatically collect information about how you interact with our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Search queries and booking history

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertisements
• Improve our services and user experience

You can control cookies through your browser settings, but this may affect certain features of our website.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations
• Provide customer support and respond to inquiries
• Send important service-related communications
• Improve and personalize your experience
• Detect and prevent fraud and security issues
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Travel service providers (hotels, airlines, tour operators) to fulfill your bookings
• Payment processors to complete transactions
• Legal authorities when required by law or to protect our rights
• Business partners with your consent

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security audits
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Update or correct your information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modification constitutes your acceptance of the updated policy.

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: KRISHNA KUMAR MISHRA
Email: happyghumakkads@gmail.com
Phone: +91 84471 33338